Technical suppor
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Services of other enterprises
Description
Service of the computer equipment and the software includes the following services:
• Installation and the training of the customer in bases of maintenance giving to the user an opportunity of control and a preliminary estimate of need of the preventive maintenance (planned according to the specification of a product demanded by reliability of operations and a working environment).
• Consultations on problems of the equipment and the system software by phone and on the place.
• Work and spare parts (including under guarantee and service contracts).
• Option of 4-hour reaction special (for choice) and repair within 24 hours.
• The remote diagnostics of defects of the equipment and the software reducing reaction time to a minimum.
• Supports upgrade (modernization) of the computer equipment.
• Implementation and support of modernization of the software, including all new releases and patches (the program correcting the errors found the manufacturer in other program) of the system software.
• An additional guarantee for the computer equipment and the software, including work and spare parts.
• Different types service contracts for satisfaction of standard and specific needs of customers in respect of time of reaction and duration of repair, technical prevention and modernization.
• Installation and the training of the customer in bases of maintenance giving to the user an opportunity of control and a preliminary estimate of need of the preventive maintenance (planned according to the specification of a product demanded by reliability of operations and a working environment).
• Consultations on problems of the equipment and the system software by phone and on the place.
• Work and spare parts (including under guarantee and service contracts).
• Option of 4-hour reaction special (for choice) and repair within 24 hours.
• The remote diagnostics of defects of the equipment and the software reducing reaction time to a minimum.
• Supports upgrade (modernization) of the computer equipment.
• Implementation and support of modernization of the software, including all new releases and patches (the program correcting the errors found the manufacturer in other program) of the system software.
• An additional guarantee for the computer equipment and the software, including work and spare parts.
• Different types service contracts for satisfaction of standard and specific needs of customers in respect of time of reaction and duration of repair, technical prevention and modernization.
Contact the seller
Technical suppor